AdhereTech

Privacy Policy

Last Updated: June, 2018

Last Updated: June, 2018

Adheretech, LLC., (“we”, or “us” or “Company”) provides this Privacy Policy to explain how we collect, use, share and protect the information you provide and that we collect on www.adheretech.com (our “Site”) and through the services available on or through the Site (the “Service”). BY USING THE SITE OR THE SERVICE, YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY. Please review this Privacy Policy carefully to ensure your understanding of our privacy practices.

1. Information We Collect

1.1 Pharmacy and Prescription Information

(a) Patient Information.

To enable the pharmacy and patients to use the Service, pharmacies can optionally to provide us with certain Patient Information as described below. Pharmacies may input this Information through a secure user login on the Site. Optional data fields to create a patient profile on the Service (or an “Account”) include:

  • Phone number, provided by patient, for the patient or caregiver
  • Prescription information provided by pharmacy

1.2 Information We Collect As You Access And Use Our Service.

(a) Generally.

We may use a variety of technologies that automatically (or passively) collect certain non-personally identifiable information whenever you visit the Site (“Non-Personally Identifiable Information”). Non-Personally Identifiable Information may include the browser that you are using, the URL that referred you to our Site, and how and when you use the Service. We may use Non-Personally Identifiable Information for various reasons, such as providing and enhancing the Service for you and other users. In addition, we may collect your IP address or other unique identifier that identifies the device from which you access the Site. This identifier is a number that is automatically assigned to your device and which our computers use to identify your device. This information does not identify you, but if we were to associate any Non-Personally Identifiable Information or information that identifies your device with your Personally Identifiable Information, we will treat it as Personally Identifiable Information.

(b) Cookies.

A cookie is a data file placed on a computer or other device when it is used to access our Site. Cookies may be used for many purposes, including, without limitation, remembering you and your preferences and tracking your visits to our web pages. Cookies work by assigning a number to the user that has no meaning outside of the assigning website. If you do not want information to be collected through the use of cookies, your browser allows you to deny or accept the use of cookies. Cookies can be disabled or controlled by setting a preference within your web browser or on your device. If you choose to disable cookies on your device, some features of our Service may not function properly or may not be able to customize the delivery of information to you. You should be aware that we cannot control the use of cookies (or the resulting information) by third-parties, and use of third party cookies is not covered by our Privacy Policy.

(c) Web Beacons.

Small graphic images or other web programming code called web beacons (also known as “1x1 GIFs” or “clear GIFs”) may be included in our Services. The web beacons are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. In contrast to cookies, which are stored in a user’s computer hard drive, web beacons are embedded invisibly on web pages and are about the size of the period at the end of this sentence. Web beacons or similar technologies help us better manage content on our Site by informing us what content is effective, count users of the Site, monitor how users navigate the Site, count how many e-mails we sent that were actually opened or to count how many particular articles or links were actually viewed. We do not tie the information gathered by web beacons to our customers’ Personally Identifiable Information.

(d) Embedded Scripts.

An embedded script is programming code that is designed to collect information about your interactions with the Site, such as the links you click on. We may use embedded scripts in providing the Services. If we do, the code is temporarily downloaded onto your device from our web server or a third party service provider, is active only while you are connected to the Site, and is deactivated or deleted thereafter.

1.3 User Information.

Unless otherwise noted elsewhere in this Policy, Personally Identifiable Information and Non-Personally Identifiable Information shall be collectively referred to as “User Information”.

2. How We Use The Information Described in This Policy

2.1 To Provide the Service.

We use the Information that pharmacies provide in order to provide the Service to patient. We will also use such information to communicate with the pharmacy and manage patient accounts.

2.2 IP Address.

We may use your Internet Protocol (IP) address to administer our Site. Your IP address is used to help identify you, but contains no Personally Identifiable Information about you.

2.3 Miscellaneous.

In addition, we may use User Information: (1) to process your registration with the Service, including verifying information is current and correct; (2) to improve the Service; (3) to contact users with regard to use of the Service and, in our discretion, to make changes to the Service or our policies; (4) for internal business purposes; or (5) for inclusion in our data analytics.

3. How and When We Disclose User Information to Third Parties

3.1 Generally.

We do not sell, share, rent or trade the information we have collected about you, including Personally Identifiable Information, other than as disclosed within this Privacy Policy. We do not use your Personally Identifiable Information for direct marketing purposes or share your Personally Identifiable Information with third parties for those third parties’ direct marketing purposes. We may share Non-Personally Identifiable Information, such as aggregated user statistics and log data, with third parties for industry analysis or for other business purposes.

3.2 Third Parties Providing Services on Our Behalf.

We use third party companies and individuals to facilitate our Services, provide or perform certain aspects of the Services on our behalf, and other third-parties to host the Services, design and/or operate the Services’ features, track the Services’ analytics, engage in anti-fraud and security measures, provide support, perform technical services, or perform other administrative services. We may provide these vendors with access to User Information, including Personally Identifiable Information as permitted by, and in accordance with, applicable law. We will enter into special contracts with such vendors strictly limiting the vendors’ ability to use and disclose Personally Identifiable Information and requiring the use of certain security measures by the vendors.

3.3 Administrative and Legal Reasons.

If we receive requests for information from government and law enforcement officials and private parties in regards to enforcing and complying with the law and in connection with private law suits, we will disclose User Information to these parties as we reasonably determine is necessary to comply with applicable law. For example, we may disclose User Information: (i) to satisfy any applicable law, regulation, subpoenas, governmental requests or legal process; (ii) to protect and/or defend our policies; (iii) to protect the safety, rights, property or security of the Company, our Service or any third party; (iv) to protect the safety of the public for any reason; (v) to detect, prevent or otherwise address fraud, security or technical issues; and/or (vi) to prevent or stop activity we may consider to be, or to pose a risk of being, an illegal, unethical, or legally actionable activity.

3.4 Business Transfer.

We may, to the extent permitted by law, share all User Information with our parent, subsidiaries and affiliates for internal, business related (non-marketing) purposes. We also reserve the right to disclose and transfer all User Information: (i) to a subsequent owner, co-owner or operator of the Service; or (ii) in connection with a corporate merger, consolidation, restructuring, the sale of substantially all of our interests and/or assets or other corporate change, including, during the course of any due diligence process, all to the extent permitted by law.

4. Account Changes and Cancelation.

4.1 Accuracy; Changes.

The pharmacy is responsible for maintaining the accuracy of Patient Information. If Patient Information changes, or if a patient no longer desires to use the Service, Patients may request that the pharmacy corrects, deletes inaccuracies, or amends the Account information. Changes will be made as soon as practicable.

4.2 Retention of Information.

We will retain User Information for as long as an Account remains active. Even after an account is terminated, we may retain certain User Information as necessary to comply with our legal and regulatory obligations, resolve disputes, conclude any activities related to cancellation of an account, investigate or prevent fraud and other inappropriate activity, or to enforce our agreements.

5. A Note About Children

The website is not directed to nor intended for minors, but the service may be used by minors. No one under 18 is allowed to register with or use the site. As such, we do not knowingly collect Personal Information from anyone under the age of 18. If we discover that we have collected Personal Information from a person under 18 without the requisite legal authority, we will delete that information immediately. If you are a parent or guardian of a minor under the age of eighteen (18) and believe he or she has disclosed Personal Information to us, please contact us.

6. How We Protect User Information

User Information is stored within our databases using standard, industry-wide, commercially reasonable security practices and procedures such as encryption, firewalls and SSL (Secure Socket Layers). We also implement security measures required by law. However, as effective as such technology and efforts may be, no security system is infallible and impervious from attack or hacking. Therefore, we cannot guarantee the security of our databases, nor can we guarantee that User Information won’t be intercepted while being transmitted to us over the Internet or wireless communication, or accessed when stored on our or our service providers’ servers and any information you transmit to us, you do at your own risk.

7. Changes to this Policy

From time to time, we may update this Privacy Policy to reflect changes to our information practices. Any changes will be effective immediately upon the posting of the revised Privacy Policy. We encourage you to periodically review this policy on our Site for the latest information on our privacy practices.

8. Your California Privacy Rights

California’s “Shine the Light” law, California Civil Code § 1798.83, requires that certain businesses respond to requests from their California customers (those with whom we have an established business relationship) asking about the business’ practices related to disclosing Personally Identifiable Information to third parties for the third parties’ direct marketing purposes. At this time, we do not provide Personally Identifiable Information to third parties for their direct marketing purposes.

9. Notice to Users Outside of the United States

If you are located outside of the United States, please note that information we collect may be transferred to, processed and stored in the United States, unless otherwise noted. The data protection laws in the United States may differ from those of the country or jurisdiction in which you are located, and your Information may be subject to access requests from governments, courts, or law enforcement in the United States according to laws of the United States. By using the Service or providing us with any information, you expressly and unambiguously consent to the transfer, processing and storage of your information in the United States.

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